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Returns/Exchanges: We do not accept returns or exchanges on items or issue refunds. Shipping: Please allow up to 5 business days to process all orders. All items will be shipped USPS priority or first class with tracking. Please make sure your address is correct before placing an order. I will not be responsible for lost mailed items. Leather Products: All of our leather products are made by hand and will never be perfect. They are all unique in their own way. Some pieces have normal wear and tear already from the natural hide provided to me. We try our best to pick out high quality leather but it is not always the case. Leather Care: Leather retains moisture, dries out,...

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